Terms & Conditions
We are ROLAND FORESTRY LTD. located in Thomastown, Co. Kilkenny, Ireland. In this document ROLAND FORESTRY LTD will sometimes be referred to as “we” or “us”.
All contents of the rolandforestry.com website are copyright of ROLAND FORESTRY LTD.and/or its suppliers.
You may not copy, modify, transmit, display, distribute, licence, publish or sell any information, products obtained from rolandforestry.com.
We do our best to provide a quality product and service, and respond to complaints as soon as possible.
Prices and Products
The prices listed on rolandforestry.com will be stipulated when you place an order on the website. We are entitled to make adjustments to the price to take into account of any increase in our supplier prices, the imposition of new taxes or duties, or if due to an error or omission the price for the products on the website is wrong.
In the event that a product is listed at an incorrect price due to supplier pricing information or typographical error, then rolandforestry.com have the right to refuse or cancel orders placed for the product listed at the incorrect price, regardless of whether the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, rolandforestry.com will issue a credit to your credit card account in the amount of the incorrect price charged.
ROLAND FORESTRY LTD. reserves the right without prior notice to discontinue or change specifications and prices on products offered on the website without incurring any obligation to you. Products displayed on this site are available while supplies last. Descriptions of, or references to products on the website do not imply endorsement of that product, or constitute a warranty, by ROLAND FORESTRY LTD..
All descriptive matter, drawings, pictures, colours, specifications and advertising on the website are for the sole purpose of giving an approximate description of the products. We have done our best to display as accurately as possible the colours of the products shown on the website. However, because the colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will be accurate.
Cancellation Procedure & Returns Policy
When purchasing goods or services from this website your contract is with ROLAND FORESTRY LTD.. All goods and services are sold in accordance with The European Directive on Distance Selling (Directive 97/7/EC). This directive essentially ensures that the consumer is given clear information about the goods and services the supplier is offering, is provided with an order confirmation via email and has a “cooling off” period of 7 working days after the day of delivery – during which time the consumer may cancel the contract by notifying the supplier of their request to cancel either in writing or by email. To cancel this contract or report a fault, please notify us in writing or by email. A telephone call is not sufficient. This law also assumes that the consumer has a duty of care for the products during the cancellation period and while the goods are in their possession. Goods must be returned packed in the original packaging as received complete “as sold” and in “as new” condition (if the packaging has been opened to examine the product/s we reserve the right to not return due to hygienic purposes). Please Note: ROLAND FORESTRY LTD. has the right to terminate the contract in the event that the goods are unavailable, mispriced or cleared funds are not received.
The consumer will be responsible for the cost of and return arrangements of any goods to us, under the “7-day cooling off period”. ROLAND FORESTRY LTD. strongly recommends that if returning goods that customers use an insured courier service, as ROLAND FORESTRY LTD. will not be responsible for the goods until they have been checked and signed for. Please inform us (in writing with the returning product/s) of the reason for which the goods are no longer required or wanted.
The company will not accept any returns without a valid returns authorisation. In order to obtain a return authorisation please email firstname.lastname@example.org. The company reserves the right to make a re-stocking charge in the case of goods incorrectly purchased.
Any damage must be reported to the company within 24 hours or next working day from the delivery date.
Links & Other Services
Rolandforestry.com may have links to several other sites and any information posted on those sites is supplied by third parties. Any such information and the information contained on such sites is the responsibility of those third parties. ROLAND FORESTRY LTD. does not accept any liability in relation to the information or charges of any such sites. Any such links to other sites as may be provided are provided for your convenience only, and you access them at your own risk.
The information contained in the website is for information purposes only and, although we have made every effort to ensure the correctness of the information contained herein, the information available through the website is provided “as is” and “as available” and without warranties or conditions of any kind either express or implied. We do not warrant or represent that the use or the results of the use of the materials available through the website or from third parties will be correct, accurate timely, reliable or otherwise. We accept no liability in relation to any of the above other than as may be provided for under your statutory rights.
Changes to Terms & Conditions
ROLAND FORESTRY LTD. reserves the right to change the terms, conditions, and notices under which ROLAND FORESTRY LTD. services are offered. You are responsible for regularly reviewing these terms and conditions and for additional terms posted on the rolandforestry.com website. These terms and conditions are intended to be serviceable. If for any reason, any term or condition is held unenforceable or invalid, the remaining shall be enforceable in full.
These terms and conditions shall be governed by and construed in accordance with the laws of the Republic of Ireland, and the parties hereby submit to the non-exclusive jurisdiction of the Irish courts to settle any disputes that may arise in connection with these terms and conditions.